Moving house is exciting—new place, fresh start, maybe even a new couch. But let’s be honest, the to-do list is massive. And somewhere near the top? Sorting out your electricity and gas. If you’re with Origin Energy, things are a bit easier. They’ve made moving your energy pretty simple.

This guide will help you handle it all without stress. From getting the lights on at your new place to avoiding those annoying fees, we’ve got you covered.

Why You Should Let Origin Know You’re Moving

If you don’t let Origin know you’re moving, things can get messy. You might:

• Show up to your new place and find there’s no power.
• Still get bills for a house you no longer live in.
• End up paying extra fees or waiting days to get connected.

Letting them know early means no surprises. You won’t be stuck in the dark or chasing down bills you don’t owe.

When to Contact Origin about Your Move

The sooner you tell them, the better. Aim for at least 3 business days before your move. That gives them time to:

• Disconnect the power at your old place.
• Set things up at the new one.
• Make sure everything is working by the time you walk through the door.

If you already know your moving date, go ahead and book now. That way, you’re more likely to get the time and day that works best for you.

Ways to Tell Origin You’re Moving

Letting Origin know about your move is easy. You can do it three ways—online, on the phone, or with their app.

Do It Online

Just go to their Moving House page and fill out the form. You’ll need:

• Your Origin account number or login
• Your old and new address
• Dates for when you’re moving out and moving in
• Info about meter access (like if someone will be home)

Once you submit it, you’ll get a confirmation. And that’s it.

Use the App

Already using the Origin app? You can handle the move right there on your phone. It’s quick and easy. No need to wait on hold.

What Happens After You Tell Them?

Once you’ve shared your moving info, Origin will:

• Book your disconnection at the old place
• Organize the connection at the new one
• Send you a confirmation by email or text
• Maybe send a technician out to switch on the power

If a tech visit is needed, make sure someone’s home or the meter is easy to get to.

Tips for a Smooth Connection

Want your energy set up without a hitch? Follow these tips:

Make sure the meter is easy to get to
Keep gates unlocked. Tie up the dog. Clear any obstacles.

Double-check your dates
Getting your move-in or move-out date wrong can delay everything.

Don’t forget gas
If Origin provides your gas too, include that in your booking.

Can You Keep Your Current Plan?

You usually can. If you like your current Origin plan, you can bring it with you to the new address. But it’s also a good time to see if there’s a better deal available in your new area. Origin moving house will tell you if prices or plans change depending on where you’re going.

What If There’s No Power at the New Place?

Show up and there’s no power? Don’t worry. Try this:

• Check your emails or texts for connection details
• Flip the main switch to ON

Sometimes the technician couldn’t get to the meter or there’s extra work needed. A quick call can help sort it out fast.

Leaving Origin? Here’s What to Do

If you’re going with another provider, you still need to let Origin know you’re moving. They’ll close your account and send you your final bill. Just be sure to:

• Give them meter access for the last read
• Pay off anything that’s still owing

That way, you wrap things up properly and avoid extra charges.

What Could You Be Charged?

In most cases, there’s no extra fee to move with Origin. But here’s what might pop up:

These depend on where you live and your network provider. If you’re not sure, check your plan or give Origin a quick call.

Other Things to Remember When You Move

While you’re getting your power sorted, don’t forget the rest of your moving checklist:

• Update your address with the post office, banks, and your driver’s license
• Book your internet connection early so it’s ready when you arrive
• Label your boxes—it’ll make unpacking way easier
• Make sure water and council services are sorted at your new address

FAQs

How early should I contact Origin about my move?
At least 3 business days before moving. But earlier is better.

Can I change the move date after booking?
Yes. Just update it online or call Origin to reschedule.

Will I be without power when I move?
No. If it’s all booked properly, your power should be ready when you get there.

Can new customers sign up when moving?
Yes. You can join Origin and pick a plan that works for your new place.

Final Thoughts

Moving doesn’t have to be a hassle. If you’re with origin move, the setup is simple. Just give them notice, double-check your details, and stay on top of the dates.

Moving across town or across the state—it’s the same process. The earlier you act, the easier it all gets. So get ahead of it now and take one big item off your list.